In addition to the wide range of Hotel TVs, LG also makes Pro:Centric Direct available to the hospitality sector, a solution capable of transforming TVs into real interactive tools. Thanks to the collaboration with the partner Interface Globe, it’s now possible to integrate the Hech Romeo solution, a web app that offers a digital concierge service, on LG Hotel TVs.
Today for the hospitality industry, guaranteeing a comfortable and pleasant stay for its guests no longer means only ensuring a welcoming and clean environment, but also being able to offer a smart stay that meets the modern needs of travelers: being able to access all major streaming platforms, have personalized services in real time, ultra-fast wi-fi networks and increasingly digitized reservations, all this without giving up your privacy.
Hotel TVs can make the difference, transforming themselves into marketing tools and digital concierge able to offer in-room services and increasingly interactive and personalized contents.
Always attentive to the needs of a constantly evolving market such as that of Hospitality, LG Electronics offers a wide choice of smart TVs and professional solutions that guarantee interactive communication with the guest, centralized control and compliance with the GDPR. Furthermore, to offer increasingly interactive solutions, LG TVs with Pro:Centric Direct can integrate Hech Romeo, a solution developed and distributed by Interface Globe, a company specialized in the supply of Hotel TVs, which offers complete management of LG Smart TVs and of digital communication.
Thanks to Pro:Centric Direct, LG’s hotel TVs take a further step on the evolutionary ladder, and become real interactive tools, allowing the profiled configuration of channels, a proposal of tailored contents and direct communication with guests. The great advantage is that Pro: Centric Direct integrated with Hech Romeo allows two-way communication, offering the guest the possibility of requesting certain services directly from the TV, for example booking a table, viewing the menu and selecting dishes, booking the service in room or one of the activities provided by the hotel. In compliance with the GDPR, guests will use their own private account. When the TV is turned off, the system automatically clears the credentials, eliminating potential privacy and security issues.
Finally, a few words on the integration of Hech Romeo in Pro:Centric Direct. The solution developed by Interface Globe offers a real digital concierge which, based on the web app, allows you to manage and promote all the services of the accommodation facility in real time through a unique and easy-to-use software. The digital concierge can help guests arrive at the hotel by providing them with all basic information, as well as tourist information about the location. The hotelier, for his part, can not only provide information and services digitally but also update information in real time and from wherever he is.
There are already several hotels in Italy that have chosen to focus on an increasingly smart offer and guarantee their guests unique stay experiences thanks to the solutions of LG and Interface Globe. Just to give some examples: Ariosto Social Club (Milan), the Fattoria La Principina estate (Grosseto), Agriturismo La Fiorida (Mantello) and many others.
