{"id":48061,"date":"2022-04-22T11:22:18","date_gmt":"2022-04-22T09:22:18","guid":{"rendered":"https:\/\/www.connessioni.biz\/barco-essential-care-always-work-with-peace-of-mind\/"},"modified":"2022-04-22T11:22:18","modified_gmt":"2022-04-22T09:22:18","slug":"barco-essential-care-always-work-with-peace-of-mind","status":"publish","type":"post","link":"https:\/\/www.connessioni.biz\/en\/barco-essential-care-always-work-with-peace-of-mind\/","title":{"rendered":"Barco Essential Care: always work with peace of mind"},"content":{"rendered":"

While Barco’s technologies for content sharing and business collaboration are universally known, perhaps not everyone is familiar with the Barco Essential Care program: let’s see what it\u2019s about.<\/strong><\/p>\n

When dealing with technology, it can always happen that something unexpectedly does not work as it should, regardless of the user\u2019s level of experience and technical preparation. Even if all products have a guarantee, it\u2019s not certain that this is always sufficient: in practice, what happens when you are faced with a failure and, more than being reassured about reimbursement, do you need technical assistance<\/strong> to solve the problem as soon as possible?
\nNot all forms of guarantee offer adequate assistance, indeed, many limit themselves to addressing the economic aspect, too often leaving out the technical side. Opening the ticket with the assistance services means, in many cases, waiting even several days before obtaining a response.<\/p>\n

Barco<\/strong><\/a>\u2019s response to these problems is called Essential Care<\/a>,<\/strong> a specific technical assistance package developed for its products, or rather: a program that integrates the assistance offer with the support of specialists with experience in customer relations, identification and solution of technical problems. Essential Care is purchased together with the product, and offers the possibility to choose between two options: a five-year service<\/strong> package or a one-year service<\/strong> package.<\/p>\n

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A complete assistance service tha offers:<\/p>\n