When mounting important technological equipment such as monitors and video projectors to the wall or ceiling, having peace of mind on the security of the mounting is not a secondary factor. In addition to the construction quality of its products, Vision offers just that: a comprehensive and appropriate guarantee for any type of solution.
Vision pairs with Warranty, which comes not only from a catalogue full of solutions, but also – in fact – from safety standards among the best known in the world. But let’s go in order. Vision products, despite the various categories in which the company offer is divided, are united by reliability, competitive prices and ease of installation
Today, more than 300,000 meeting rooms around the world use Vision products for the installation and integration of various technological equipment. These solutions in fact comply with the well-known VESA standard, promoted by the Video Electronics Standards Association for the correct mounting of liquid crystal displays, monitors, TVs and video projectors on fixed wall or mobile supports, and with the UL 1678 requirements, which instead apply to trolleys and supports for positioning or fixing AV equipment in domestic or professional contexts.
But beyond the certifications of individual products, the real pride of the company lies in the guarantee, which testifies to the solidity of each proposed solution. All Vision products purchased from February 1st 2017 have a lifetime warranty (nominal duration of 30 years.) This also applies to multimedia players, where previously the guarantee was for the canonical 3 years. The program covers the failures of any component, including the power supply, for products that require it, as well as any damage related to the removal of the product from its original packaging.
In the event of a product arriving already broken (DOA: Dead On Arrival), the customer has 21 days from the date of purchase to notify the supplier. With regard to replacements, the company aims to make them within just five working days and, in the event of faults covered by warranty on end-of-line products, Vision provides a credit instead of replacement. On the Vision website you can consult all the specifications of this unique guarantee system.
Vision catalog is distributed on the Italian market by TechData’s division Maverick AV Solutions.
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