Shure has launched a new complete tool designed to support the specification, design, implementation and operation of Shure solutions
The Shure brand, distributed by Prase Media Technologies, has always been known for the punctuality and efficiency of its support service to customers and professionals. The launch of the new Shure Tech Portal confirms this. The goal is to improve the customer experience with a new selection of interactive technical resources developed for system integrators, resellers, audio engineers, service providers, consultants and other professional and technically-minded users. The Portal provides fast and direct access to complete product and technical information, software and firmware downloads, and resources to support the specification, design, deployment and operation of Shure products across all markets and applications.
With a complete document library for each product, key specifications, global SKU and variant information, imagery, FAQs, and more, Tech Portal users can get all the information they need, all in one place. As soon as a new product is released, changed, or upgraded, the latest information is available in the Portal to be used for bids, training, and support. Users can find information for all Shure product categories and product lines, from microphones, wireless microphone systems, in-ear monitors, conferencing systems and DSPs, to earphones and headphones, and more.
In addition to sales and technical resource downloads for new, current, and discontinued Shure products and systems, the Portal allows users to create their own customized documents and export information directly from the Portal.
It further features a product comparison tool, and a handy contact form with contact information for all Shure sales and support office around the world. The Shure Tech Portal is available globally and supports English and selected international languages. It is mobile-friendly and can easily be accessed from an iPad or mobile device to support users out in the field or at project sites.
Registration is required to use the Portal. For streamlined access, the Portal offers a Single Sign-On feature: users can create a Shure ID and utilize the same login for other Shure platforms, including Shure’s Service & Repair platform.
Shure is also working to add more features and tools in the future, to provide additional functionality for its users.