News from the Q-SYS world of QSC: the powerful monitoring and remote management capabilities of the platform are now available for other countries in the Emea area and Singapore.
QSC, a brand distributed in Italy by Exhibo, has announced the launch of the remote monitoring and management platform Q-SYS Reflect Enterprise Manager in Italy, France, Spain, Nordic countries, Benelux and Singapore, which are added to the list, in continuous expansion, of over twenty countries that already have access to Q-SYS Reflect Enterprise Manager.
The Enterprise Manager platform allows users to remotely monitor and manage the entire Q-SYS system, including third party devices connected to it, using a single secure connection from any Q-SYS Core processor to the Q-SYS Reflect cloud. With three different levels of functionality, end users and support services are able to provide a range of various cloud-based support options, including the ability to check the status of connected systems in real time right up to more advanced features such as remote UCI helpdesk and system design, always remotely. These functionalities allow users to create a centralized support team in order to easily solve problems without sending technicians on site, with significant savings in terms of money and resources.
In short, Q-SYS Reflect Enterprise Manager enables worry-free remote AV monitoring and management for multiple AV systems and a total of several thousand devices anywhere in the world. Using this platform, the benefits are obvious, from the ability to focus the support team’s daily activities on the correct and most important tasks to the availability of real-time status and event logs from all controlled AV devices, to the ability to prioritize preventative maintenance on systems that need it. To try or purchase Q-SYS Reflect Enterprise Manager simply create a QSC account, if you don’t already have one, and go to the platform website to get full access to QSC training, community and trial resources.
“As hybrid work environments are increasingly popular around the world, and are becoming the prevailing way of working, having the ability to remotely monitor and manage audio, video and control assets from anywhere is critical to ensuring that systems are always up and running and users are productive – said Markus Winkler, QSC Senior Vice President, Emea and Apac –. We are delighted to bring these features to other regions and we are committed to helping users increase system efficiency and visibility, while reducing downtime. We also aim to give integrators the opportunity to create new business opportunities”.
